Politique de confidentialité

1. Le Champ d'application

Cette politique décrit les types de données personnelles que la Société collecte auprès des personnes physiques, ainsi que la manière dont elle les traite, les partage avec des tiers et en sécurise le traitement.

1.2 Cette Politique porte sur les informations relatives à toute personne physique identifiée ou identifiable. Est considérée comme identifiable toute personne pouvant être reconnue directement, ou indirectement par le biais d'une combinaison d'informations que nous détenons ou auxquelles nous avons accès.

1.3 Dans le cadre de la présente Politique, le terme « traitement » désigne toute opération impliquant l'utilisation ou la collecte de Données Personnelles, y compris leur gestion, leur structuration et leur stockage.

Our services are intended for adults only. We do not knowingly collect information from, or permit access to, individuals under the age of 18. If we become aware that any such data has been collected, we will delete it promptly.

2. Quelles données personnelles détenons-nous à votre sujet

2.1 Lorsque vous accédez à nos services et canaux, ou visitez notre site web, nous collectons vos Données Personnelles. Dans certaines situations, nous pouvons vous demander de fournir ces informations.

In other cases, we collect your personal data by analysing how our Services and service channels are used, or by receiving your information from third-party partners.

3. Aucune obligation de divulguer des informations personnelles

You are not required to provide us with personal data. However, choosing not to do so may prevent us from delivering the Services or granting you access to the website.

4. Quelles données personnelles nous collectons

4.2 The information collected does not constitute personal data and cannot be used to identify you.

4.3 Personal data you provide to us: any personal data you voluntarily share with us when connecting to a third-party online trading platform through our services.

4.4 Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Base juridique et motifs du traitement des données personnelles

5.1 Your personal data is processed by the company for the purposes described in this section, in accordance with the applicable legal basis.

Pour plus d'informations sur le traitement effectué dans le cadre de la sauvegarde de nos intérêts légitimes, veuillez nous contacter par e-mail.

5.4 Below is a list of the reasons and legal bases for which we may use the information you provide to us :

6. Transfert de données personnelles à des tiers

6.1 The Company may also share Personal Data with third-party service providers that support our operations, including hosting and storage providers, IP address information services, and user experience analytics platforms.

You may also request that we transfer certain of your Personal Data to third-party trading platforms. In such cases, we will share the Personal Data you provide us with those platforms. Your Personal Data will then be subject to their privacy policies. Your Personal Data may be shared with more than one trading platform.

6.3 The Company may share Personal Data with affiliated entities or business partners. This allows the Company to access the resources needed to improve and optimise the products and services offered to its clients.

6.4 Where necessary to protect the rights of third parties or their assets, the Company is authorised to disclose Personal Data to regulatory, local, or other official authorities.

We may also share your Personal Data with potential investors, acquirers, or lenders to the Company or any other group company in connection with such a transaction — including the transfer or sale of assets belonging to the Company or any group company — or in connection with a merger, restructuring, consolidation, or insolvency of the Company or any group entity.

7. Cookies et services de tiers

We may use third-party services — such as advertising networks or analytics providers — on our website. These third parties may also use cookies or similar technologies.

Cookies are small text files placed on your device each time you visit the website. They collect information about your preferences and browsing habits to improve your experience, remember your settings, and personalise products and services relevant to you. Cookies are also used for statistical and analytical purposes.

Some cookies used on this Website are session cookies. These are temporarily stored on your device and remain active only until you close your browser. Others are persistent cookies, which stay on your device after your browser is closed. Persistent cookies allow the Website to recognise you as a returning user and enable you to access the site again without starting from scratch.

7.5 Please note that disabling cookies may cause some or all website features to function incorrectly.

Online Tracking Notice: This service does not currently support Do Not Track signals.

8. Conservation des données personnelles

8.1 La Société conservera vos Données Personnelles aussi longtemps que nécessaire pour atteindre les finalités décrites dans la présente Politique, ou pendant toute période plus longue autorisée par les lois, réglementations et ordonnances applicables.

8.2 We will share your information with third-party trading platforms for a period of 12 months. With your consent, we will continue sharing your data for an additional 12 months.

8.3 We regularly review the personal data we hold to ensure it is no longer needed.

9. Virements internationaux

Vos informations personnelles peuvent être transférées vers d'autres pays, y compris vers des pays tiers ou des organisations internationales. La Société prend toutes les mesures nécessaires pour protéger vos données personnelles et garantir que vous pouvez exercer vos droits et accéder à des voies de recours juridiques effectives.

9.3 The Company can provide information on the security measures it applies to protect your Personal Data when transferred to third countries or international organisations. To request this information, email: support@dauphinrendanca.com

10. Sécurité des données personnelles

10.1 We have implemented appropriate technical and organisational measures to protect personal data, including safeguards against accidental or unlawful destruction, loss, or alteration.

10.2 We cannot guarantee that the security of your Personal Data will be maintained free of error. We are not liable for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data, including Personal Data disclosed due to transmission errors, unauthorised third-party access, or any other cause beyond our reasonable control.

10.3 En cas d'obligations légales ou d'autres obligations échappant à notre contrôle, nous pourrions être tenus de transmettre vos Données Personnelles à des tiers, tels que des autorités publiques. Dans ces situations, nous ne sommes pas en mesure de contrôler le niveau de sécurité que ces tiers accordent à vos Données Personnelles.

10.4 Personal data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of any personal data you transmit to us online.

11. Hyperliens vers des sites web tiers

Le site web contient des liens vers des sites et applications tiers. Ces sites et applications ne sont pas placés sous la supervision de la Société, et nous ne sommes pas responsables de la collecte ou du traitement des données personnelles qu'ils effectuent. La présente Politique ne s'applique pas aux actions réalisées par l'intermédiaire de ces sites ou applications.

When accessing third-party websites or applications, review their privacy policies before using them or sharing any personal data.

12. Modifications de la présente politique

12.1 Cette Politique peut être modifiée à tout moment. En cas de modification, nous vous en informerons en publiant la version mise à jour sur notre site web.

Lorsque nous apportons des modifications importantes à la présente Politique, nous nous efforçons de vous en informer par les moyens appropriés et publions une annonce sur notre site web.

12.3 Unless otherwise explicitly stated, any changes take effect upon publication of the revised Policy.

13. Vos droits

Vous avez le droit de nous demander de vérifier l'exactitude de vos données personnelles, de corriger toute erreur, et de supprimer les données que nous n'avons plus besoin de conserver. Vous pouvez également restreindre certains types de traitement de vos données personnelles.

13.2 If you reside in the EEA, please refer to this page. These rights apply to the personal data you provide to us. To exercise any of these rights, send an email to the address below.

13.3 Right of Access You have the right to verify the accuracy of your Personal Data and, where applicable, to access it. The Company will provide one electronic copy of your Personal Data currently being processed. A reasonable fee may apply for any additional copies. Where requested, data will be made available in electronic format. The right of access must not infringe on the rights and freedoms of others. Where a request would prejudice the rights or freedoms of another individual, the Company may refuse or limit the scope of the request.

13.4 Right of Rectification The Company is entitled to correct inaccurate Personal Data. You have the right to request that any incomplete Personal Data held about you be rectified, taking into account the purpose of the processing.

13.5 Right to Erasure You may request erasure of your Personal Data on the following grounds: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and no legal basis for processing exists; (c) you object, on grounds relating to your particular situation, to processing of your Personal Data where that processing is based on our legitimate interests or those of a third party; (e) the Personal Data has been unlawfully processed; or (f) the Personal Data must be erased to comply with a legal obligation to which we are subject. This right does not apply where processing is necessary (a) to comply with a legal obligation under applicable law; or (b) to establish, exercise, or defend legal claims.

13.6 Restrictions on Processing If you have concerns about the accuracy of your Personal Data, you may request that the Company restrict its processing. Where a restriction is in place, your Personal Data may only be retained with your consent, to establish, exercise, or defend legal rights, to protect the rights of another individual, or where there is a significant public interest ground within the European Union or a Member State.

13.7 Right to Data Portability Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to access the Personal Data you have provided to the Company. You may request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data transfer does not prejudice the rights or freedoms of others.

13.8 Right to Object You have the right, at any time, to object to the processing of your personal data where that processing is based on the legitimate interests of the Company or a third party. This right is not limited to profiling based solely on those legitimate interests. Where we can demonstrate compelling legitimate grounds for the processing that override your rights, freedoms, or interests, or that relate to the establishment, exercise, or defence of legal claims, we may continue such processing. With regard to direct marketing, you have the right to object at any time to the processing of personal data concerning you.

13.9 Right to Withdraw Consent You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to that withdrawal. You also have the right to lodge a complaint with the competent supervisory authority. A complaint may be submitted to a supervisory authority established by a Member State to protect the fundamental rights of natural persons in relation to the processing of Personal Data within the European Union. European Union and Member State law may limit your rights regarding your Personal Data as set out in this section 13.

Nous vous fournirons les informations demandées dans un délai d'un mois suivant la réception de votre demande, conformément aux droits énoncés à la section 13 du présent accord. Ce délai peut être prolongé jusqu'à deux mois selon la nature et le volume des demandes reçues. Le cas échéant, nous vous informerons de toute prolongation et de ses motifs dans le mois suivant la réception de votre demande.

13.11 À moins que la loi n'en dispose autrement en vertu de l'article 13, les informations demandées dans le cadre de vos droits au titre de cet article vous seront communiquées gratuitement. Si votre demande est injustifiée ou excessive — notamment en cas de demandes répétées — nous pouvons facturer un montant raisonnable pour couvrir les frais administratifs liés à la communication des informations ou à l'exécution de la mesure demandée. Nous pouvons également refuser de donner suite à la demande.

If we have reasonable doubts about the identity of the person who submitted your request, we may ask that individual to provide adequate means of verification.